*{box-sizing:border-box}body{margin:0;font-family:Tahoma,Arial,sans-serif;background:#f7f9fc;color:#172033}button,input,textarea{font:inherit}.hidden{display:none!important}.shell{min-height:100vh;display:flex;direction:ltr}.rail{width:72px;background:#111b2e;display:flex;flex-direction:column;align-items:center;padding:22px 0;gap:16px;color:#fff}.rail-logo{width:38px;height:38px;border-radius:11px;background:#3b82f6;display:grid;place-items:center;font-weight:900;font-size:20px}.ri{border:0;background:transparent;color:#8190a8;width:42px;height:42px;border-radius:10px;font-size:19px}.ri.active,.ri:hover{background:#1f2d46;color:#fff}.rail-spacer{flex:1}.avatar{width:36px;height:36px;border-radius:50%;background:#dce9ff;color:#2d66ca;display:grid;place-items:center;font-weight:700}.main{direction:rtl;flex:1;min-width:0;padding:0 26px 24px}header{height:92px;display:flex;align-items:center;justify-content:space-between}header h1{font-size:20px;margin:0 0 7px}header p{margin:0;color:#8b97a8;font-size:12px}.header-actions{display:flex;align-items:center;gap:10px}.search{width:290px;background:#fff;border:1px solid #e5e9f1;border-radius:10px;padding:9px 12px;color:#94a0b2}.search input{border:0;outline:0;width:90%;background:transparent}.icon,.profile{border:1px solid #e5e9f1;background:#fff;border-radius:10px;height:40px}.profile{padding:0 15px}.profile span{display:block;font-size:9px;color:#8d99aa}.stats{display:grid;grid-template-columns:repeat(5,1fr);gap:12px;margin-bottom:16px}.stats article{background:#fff;border:1px solid #e7ebf2;border-radius:12px;padding:15px 17px;position:relative;min-height:74px}.stats b{font-size:24px;display:block}.stats span{font-size:11px;color:#8995a6}.dot{position:absolute;left:16px;top:17px;width:9px;height:9px;border-radius:50%}.green{background:#28c789}.blue{background:#4d8df7}.amber{background:#f0ad45}.gray{background:#a8b1bf}.purple{background:#8769e8}.workspace{height:calc(100vh - 198px);min-height:590px;display:grid;grid-template-columns:290px minmax(430px,1fr) 310px;gap:12px;direction:ltr}.inbox,.chat,.customer{direction:rtl;background:#fff;border:1px solid #e5eaf1;border-radius:12px;overflow:hidden}.panel-title{height:67px;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #edf0f5}.panel-title h3{font-size:14px;margin:0}.panel-title span{font-size:10px;color:#95a0b1}.panel-title button{border:0;background:#f1f5fb;border-radius:8px;width:32px;height:32px}.tabs{display:flex;padding:10px;border-bottom:1px solid #edf0f5;gap:4px}.tabs button{border:0;background:transparent;color:#8b96a7;padding:7px 9px;border-radius:7px;font-size:10px}.tabs button.active{background:#eaf2ff;color:#3577e5}.conv-list{height:calc(100% - 112px);overflow:auto}.conv{padding:14px;border-bottom:1px solid #f0f2f6;display:flex;gap:10px;cursor:pointer;position:relative}.conv:hover,.conv.active{background:#f3f7ff}.conv-body{min-width:0;flex:1}.conv h4{margin:0 0 5px;font-size:12px}.conv p{margin:0;color:#7f8b9d;font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv time{font-size:9px;color:#9ba5b3;position:absolute;left:10px;top:14px}.unread{background:#3b82f6;color:white;border-radius:10px;padding:2px 6px;font-size:8px;position:absolute;left:10px;bottom:12px}.chat{display:flex;flex-direction:column;min-height:0}#chatInner{display:flex;flex-direction:column;min-height:0;height:100%}.chat-head{height:70px;border-bottom:1px solid #edf0f5;display:flex;justify-content:space-between;align-items:center;padding:10px 16px}.person{display:flex;align-items:center;gap:10px}.avatar.lg{width:40px;height:40px}.person h3{font-size:13px;margin:0 0 5px}.person span{font-size:9px;color:#22a66f}.chat-actions{display:flex;gap:7px}.chat-actions button{border:1px solid #e4e9f0;background:#fff;border-radius:8px;padding:8px 10px;font-size:10px}.messages{flex:1;min-height:0;overflow:auto;padding:22px;background:#fbfcfe}.msg{max-width:72%;margin:8px 0;display:flex;flex-direction:column}.msg.visitor{margin-right:auto;align-items:flex-end}.msg.operator,.msg.system{margin-left:auto;align-items:flex-start}.bubble{padding:10px 13px;border-radius:12px;font-size:11px;line-height:1.8;white-space:pre-wrap}.visitor .bubble{background:#edf4ff;color:#244d8f;border-bottom-left-radius:3px}.operator .bubble{background:#fff;border:1px solid #e6eaf0;border-bottom-right-radius:3px}.system .bubble{background:#f4f6f8;color:#667085}.meta{font-size:8px;color:#9aa5b4;margin-top:4px}.composer{border-top:1px solid #edf0f5;padding:10px 14px}.canned{display:flex;gap:5px;overflow:auto;margin-bottom:7px}.canned button{white-space:nowrap;border:1px solid #e5eaf1;background:#f8fafc;border-radius:7px;font-size:9px;padding:5px 8px}.composer textarea{width:100%;height:58px;border:0;resize:none;outline:0;font-size:11px}.compose-foot{display:flex;justify-content:space-between;align-items:center}.compose-foot button{border:0;background:transparent}.send{background:#397ce8!important;color:#fff!important;border-radius:8px!important;padding:8px 14px!important;font-size:10px!important}.customer{overflow:auto}.cust-top{text-align:center;padding:22px 16px;border-bottom:1px solid #edf0f5}.avatar.xl{width:62px;height:62px;margin:auto;font-size:20px}.cust-top h3{font-size:14px;margin:10px 0 4px}.cust-top>span{font-size:10px;color:#8d98a8}.badges{margin-top:10px;display:flex;justify-content:center;gap:5px}.badges b,.badges em{font-size:8px;padding:4px 7px;border-radius:8px;font-style:normal}.badges b{background:#eaf8f2;color:#259c6c}.badges em{background:#fff4df;color:#b77b18}.info-block{padding:14px 16px;border-bottom:1px solid #edf0f5}.info-block h4{font-size:11px;margin:0 0 12px}.info-block p{font-size:9px;color:#8a96a6;display:flex;justify-content:space-between}.info-block strong{color:#445065;font-weight:500}.order{border:1px solid #e7ebf2;border-radius:9px;padding:9px;margin:7px 0;font-size:9px}.order b{display:block;margin-bottom:5px}.order span{color:#7d899b}.note{background:#f7f9fc;border-radius:8px;padding:8px;margin:6px 0;font-size:9px}.info-block textarea{width:100%;height:55px;border:1px solid #e5eaf1;border-radius:8px;padding:8px;resize:none}.secondary{width:100%;margin-top:6px;border:0;background:#eef4ff;color:#3778e3;border-radius:8px;padding:8px;font-size:10px}.empty{height:100%;display:grid;place-items:center;color:#9aa5b4;font-size:12px}.login{position:fixed;inset:0;background:#f4f7fb;display:grid;place-items:center}.login-card{width:350px;background:#fff;border:1px solid #e4e9f0;border-radius:16px;padding:30px;box-shadow:0 20px 50px #1e293b12}.brand{font-weight:900;color:#367ce8;font-size:20px}.login-card h2{font-size:17px}.login-card input{width:100%;padding:11px;border:1px solid #e2e7ef;border-radius:9px;margin:6px 0}.login-card button{width:100%;border:0;background:#397ce8;color:white;border-radius:9px;padding:11px;margin-top:8px}.err{color:#dc4c64;font-size:10px;margin-top:7px}@media(max-width:1050px){.workspace{grid-template-columns:250px 1fr}.customer{display:none}.stats{grid-template-columns:repeat(3,1fr)}}

@media(max-width:767px){
  html,body{
    width:100%;
    max-width:100%;
    overflow-x:hidden;
  }

  .shell{
    display:block;
    min-height:100vh;
    width:100%;
  }

  .rail{
    display:none;
  }

  .main{
    width:100%;
    min-width:0;
    padding:0 10px 12px;
  }

  header{
    height:auto;
    min-height:72px;
    padding:10px 2px;
    gap:10px;
    align-items:center;
    flex-direction:column-reverse;
  }

  header > div:first-child{
    width:100%;
    text-align:right;
  }

  header h1{
    font-size:18px;
    margin-bottom:4px;
  }

  header p{
    font-size:10px;
  }

  .header-actions{
    width:100%;
    display:flex;
    gap:6px;
    flex-direction:row;
  }

  .search{
    flex:1;
    width:auto;
    min-width:0;
  }

  .search input{
    width:85%;
    font-size:11px;
  }

  .profile{
    flex:0 0 auto;
    padding:0 10px;
  }

  .icon{
    flex:0 0 40px;
  }

  .stats{
    grid-template-columns:repeat(2,minmax(0,1fr));
    gap:8px;
    margin-bottom:10px;
  }

  .stats article{
    min-height:68px;
    padding:12px;
  }

  .stats b{
    font-size:20px;
  }

  .stats span{
    font-size:10px;
  }

  .dot{
    left:12px;
    top:14px;
  }

  .workspace{
    width:100%;
    height:auto;
    min-height:0;
    display:grid;
    grid-template-columns:minmax(0,1fr);
    gap:10px;
    direction:rtl;
  }

  .inbox,
  .chat{
    width:100%;
    min-width:0;
  }

  .inbox{
    height:250px;
  }

  .conv-list{
    height:calc(100% - 112px);
  }

  .chat{
    height:calc(100vh - 360px);
    min-height:480px;
  }

  .customer{
    display:none;
  }

  .chat-head{
    flex:0 0 62px;
    height:62px;
    padding:8px 10px;
  }

  .chat-actions{
    gap:4px;
  }

  .chat-actions button{
    padding:7px 8px;
    font-size:9px;
  }

  .person h3{
    font-size:12px;
  }

  .messages{
    min-width:0;
    padding:14px 10px;
  }

  .msg{
    max-width:88%;
  }

  .bubble{
    font-size:11px;
    padding:9px 11px;
  }

  .composer{
    flex:0 0 auto;
    padding:8px 10px;
  }

  .canned{
    max-width:100%;
  }

  .composer textarea{
    height:52px;
  }

  .send{
    padding:8px 12px!important;
  }
}